Worldwide Strategy

Varian, Inc. is well equipped to serve vacuum customers around the world from manufacturing locations in Lexington, Massachusetts and Turin, Italy, and with a vacuum sales and service force that spans the globe. The company views its vacuum opportunities by markets and applications. This allows the business to focus on total solutions to customers' requirements rather than on a single line of pumps.

Varian, Inc. is also a recognized leader in vacuum service and support, essential elements in building long-term relationships and achieving customer satisfaction. The latest technique developed by Varian, Inc. dramatically improves available time on semiconductor manufacturing systems by substantially reducing downtime due to turbo pump failure. Called MoniTorr, it is a device that monitors turbo pump performance in real time and relays the information to a Varian, Inc. factory site where it is compared to standard data and analyzed. As the pump begins to wear, preventive maintenance is performed prior to the pump reaching the point of failure. Telephone hotlines, worldwide parts sourcing and exchange programs, remote diagnostics, application seminars, and constant communication to determine future needs are all part of the way Varian, Inc. conducts business.